Terms of Service
Welcome to Ridgewell Insurance. These Terms of Service govern your use of our website and the services we provide to assist you with Medicare and insurance planning.
1. Acceptance of Terms
By accessing or using our website, you agree to be bound by these Terms of Service. If you do not agree to these terms, you must not use our website.
2. Services Provided
We provide professional guidance on Medicare and insurance products. Our services include personalized consultations and information resources to help you make informed decisions.
3. User Responsibilities
You are responsible for maintaining accurate personal information and ensuring that the contact details provided are up-to-date. You must provide truthful information when applying for services.
4. Limitation of Liability
Ridgewell Insurance is not liable for any indirect, incidental, or consequential damages arising from your use of our website or services. Our liability is limited to the fees paid for specific services.
5. Contact Terms
We reserve the right to update these Terms of Service at any time. Changes will be effective immediately upon posting on our website. Your continued use of the site constitutes acceptance of the revised terms.
Permission to Contact You:
-By submitting your contact information through this website, or through our Facebook contact form or any other online lead form associated with Ridgewell Insurance Agency LLC, you expressly consent and agree to be contacted by a licensed insurance agent regarding Medicare plans, products, and related insurance information.
-This consent includes contact by:
Phone calls, including calls made using an automatic telephone dialing system or an artificial or prerecorded voice;
Text messages (SMS/MMS), which may also be sent using automated technology; and
Emails sent to the address you provide.
You understand that:
-You may be contacted even if your phone number is listed on a state or federal Do-Not-Call registry;
-Message and data rates may apply to text communications;
-Your consent is not required as a condition of purchasing any goods, services, or insurance products;
-You may revoke your consent at any time by replying "STOP" to text messages, requesting removal via email, or by calling us directly at (888) 631-5012; and a licensed insurance agent, and not necessarily a government agency or the Medicare program itself, may be the one contacting you.
If you do not agree to be contacted as described above, please do not submit your information through our forms.
© 2026 Ridgewell Insurance. All rights reserved.
Privacy Policy
At Ridgewell Insurance, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit our website, contact us, or use our services.
1. Information We Collect
We may collect personal information such as your name, email address, phone number, mailing address, and any other details you choose to provide when you contact us, request information, or use our services. We may also collect technical information such as your IP address, browser type, and usage data to help improve our website and services.
2. How We Use Your Information
We use your personal information to:
- Provide and manage our insurance and Medicare guidance services
- Communicate with you about your inquiries, policies, and services
- Send you important updates, reminders, and service-related messages
- Improve our website, services, and customer experience
SMS Opt-In and Phone Numbers
If you choose to provide your phone number and opt in to receive SMS (text) messages from Ridgewell Insurance, we will use your phone number to send you service-related messages such as appointment reminders, policy updates, and customer support information.
SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes. The information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
3. How We Share Your Information
We do not sell your personal information. We may share your information with trusted service providers who help us operate our business (such as secure data storage or email services), but only as needed to perform their services and only under strict confidentiality obligations.
SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.
We may also share your information if required by law, regulation, or legal process, or to protect our rights, property, or the safety of our clients and others.
4. Data Security
We use industry-standard security measures to help protect your personal information from unauthorized access, use, or disclosure.
5. Your Choices
You may choose not to provide certain information, but this may limit our ability to provide some services. You can opt out of marketing emails by following the unsubscribe instructions in those messages.
6. Updates to This Policy
This Privacy Policy may be updated from time to time. Any changes will be posted on this page with an updated "Last Updated" date.
7. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us at:
Ridgewell Insurance
2332 Glen Ellen Circle
Sacramento, California, 95821
Email: hello@ridgewell-insurance.com
Phone: (888) 631-5012
Last Updated: August 2026
SMS Terms & Conditions
1. SMS Consent Communication
The information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties or affiliates for marketing purposes.
2. Types of SMS Communications
If you have consented to receive text messages from Ridgewell Insurance, you may receive messages related to:
- Customer care and support
- Appointment reminders
- Policy updates and service information
3. Message Frequency
Message frequency may vary depending on your needs and the type of communication. For example, you may receive up to 4 SMS messages per week related to your appointments, policy updates, or billing.
4. Potential Fees for SMS Messaging
Standard message and data rates may apply, depending on your mobile carrier’s pricing plan. These fees may vary if messages are sent domestically or internationally.
5. Opt-In Method
You may opt in to receive SMS messages from Ridgewell Insurance when you provide your phone number and give verbal consent to receive text messages from us.
6. Opt-Out Method
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive from us. Alternatively, you can contact us at hello@ridgewell-insurance.com or (888) 631-5012 to request removal from our messaging list.
7. Help
If you are experiencing any issues with our SMS messages, you can reply with the keyword "HELP" for more information. You can also contact us directly at hello@ridgewell-insurance.com or (888) 631-5012 for assistance.
If you do not wish to receive SMS messages, you can choose not to provide your phone number or not to give SMS consent when asked.
8. Standard Messaging Disclosures
- Message and data rates may apply.
- You can opt out at any time by texting "STOP."
- For assistance, text "HELP" or contact us at hello@ridgewell-insurance.com or (888) 631-5012.
- Message frequency may vary.
For more information, please review our Privacy Policy on this page and any additional terms provided by Ridgewell Insurance.